Frequently Asked Questions.
How Much Does It Cost?
How do I submit a drive for recovery?
What about the security of my data???
What about partial recovery?
What can you recover data from?
What kind of turnaround time can I expect?
What is a clean-room?
What if you cannot recover my data?
What should I do if my hard drive is clicking, grinding, or not spinning?
How do I know my files have been recovered successfully?
Click Here to Submit a case online, this tells us about you and your drive, making sure to include your email and phone number. Carefully package the drive and ship it to us along with your ticket number, Decide on the form how you want your data returned to you also please be sure to read our Terms and Agreement on the second page. Note that a completed and signed Work Order must be submitted with the drive or faxed to us before work can proceed.
click here to view our Agreement.
click here here for more information.
1) the size of the drive.
2) the condition of the drive and the extent of damage.
3) our workload at the time the drive is submitted, and
4) if we need to order parts.
Some drives can be turned around in one day, whereas other drives may take from 14 to 21 days or more. We cannot predict the turn-around time until we have received and evaluated the drive. We will provide an estimate ASAP by email or telephone, upon request. Click here to take a look at our Service options.
Once that Stage s completed the final stage is using our flagship software designed specially for data recovery companies all over the world.
The purpose of this software is to automatically test the final quality of files after data recovery.
This is achieved by comparing the header contents of each file against a extensively large database of known content. Once the entire drive is tested a file listing is created in a readable HTML file format. This file can be viewed in your web browser on any Operating System (e.g. Mac, Windows, Linux, etc) that supports a modern web browser.
You will then be able to easily browse through the folders and files successfully recovered, view the contents of folders and search for files in a format similar to Windows Explorer See Sample Here .